Refund and Returns Policy

Thank you for choosing to shop at King Kush Collective. If you are not satisfied with your purchase, we’re here to help. Please read through our return and refund policy stated below.

1.Returns

  1. [Goods]

You have 30 calendar days to return an item from the date of receipt of your original order. In order to be eligible for a return, your item must be returned unused and in the same condition as you received it. The item must be returned in its original packaging and requires the receipt or proof of purchase.

  1. [Services]

You have 5 calendar days to contact us for a refund from the date of receipt of your original order. In order to be eligible for a return, you must contact us within the number of days specified and provide the receipt or proof of purchase.

  1. Refunds

Choose the applicable policy:

  1. [Goods]

Once we receive your item, we will inspect it and notify you of the status of your refund after inspection is complete.  If your return is approved, we will issue you a refund of 100% back to your original method of payment. You should expect to see the credit within 5-7 business days from the date the refund is issued, depending on your card issuer’s policies.

  1. [Services]

If you are not completely satisfied with your purchase, please contact us within 3 we will issue you a refund for 100%

  1. Shipping

  1. [Shipping Label Provided]

A shipping label will be provided for you to return the goods. The cost of shipping will be deducted from your refund amount

  1. Use  the same shipping Agency that was used to ship your parcel

  2. You are responsible for shipping the item back for a return. Please ship all returns to: 8950 S Western Ave, Los Angeles, CA 90047, United States.

We Use Fedex, Usps,Goshipping, Ups To Ship Out Our Products.

It takes up to 3-5 business days for your parcel to reach your destination depending on your location. However it can take longer time than expected due to the Covid-19 pandemic

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